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I’ve written a few contrarian things lately.

Specifically, I ranted a bit about why I think the most common “make money online” technique doesn’t work for most people, and about how, really, the most important ingredients of success are persistence and grit.

Then, on my own blog, I ranted about why “systems” for achieving specific results don’t work.

I got a lot of comments, emails, and tweets agreeing — too many people are looking for a quick fix, and we need to remember the basics: hard work, and good old-fashioned stick-to-it-iveness.

But believe it or not, there’s actually a problem with taking that train of thought too far.

Yes, a lot of the marketing for how-to-start-your-business products preys on the naive and is motivated by greed. But that doesn’t mean that there isn’t good information out there — information that could help you move forward, remove roadblocks, and arm you with new skills.

No, there is no magic bullet

But that doesn’t mean that you should become a business isolationist, figuring everything out solely on your own, wary of anyone, anywhere, who sells information.

The most sensible approach — as is usually the case — is somewhere in the middle.

Spending money on a fool’s dream is akin to gambling, hoping that some “system” will pay off big. By contrast, spending wisely — with a decent chance of a solid return — is more like an investment.

Obviously, the best way for me to explain the difference is by talking about my grandparents.

Gambling vs. investment

My grandparents used to go to Las Vegas a few times every year to play the slots. Every once in a while, they’d win, and come back with a few thousand dollars more than they left with.

More often, they’d come home having lost some or all of what they’d budgeted as their “fun money.” No matter what happened, they always returned happy, with new stories to tell, and couldn’t wait to go again.

So the question is: Were they gambling while they were in Vegas?

And the knee-jerk reaction is, “Of course they were. What kind of dumb question is that, Truant?”

Well, I don’t know. I’d define gambling as risking an asset that you can’t afford to (or don’t want to) lose because you’re hoping it will multiply. Investment, on the other hand, is spending an asset for a defined purpose to receive a return that you have good reason to believe you will get.

If my grandparents went to Vegas, plunked down their pension checks, and then hoped like hell to hit a jackpot so that they could at least recoup the money they put in, I’d say they were gambling.

But that’s not what they did. They set a budget. They “spent” that budget on the slots. If money came back? Aces. But if not, they wrote it off as part of the trip cost and still came home happy.

They went in with a defined goal: Have a fun trip pulling levers and watching things spin and light up. That’s what they got. They were investing in their entertainment, and in their own enjoyment.

Similarly, I’d argue that what makes a business expense gambling versus an investment is the intention you have when you make it.

How to invest in your business

Are you gambling on schemes, or are you investing in information you can use? The line can seem fuzzy, but I’ll bet it’s obvious once you start looking for it.

Ask yourself what you hope to get out of a purchase. You can buy the craziest, most harebrained get-rich-quick course out there, but you’re investing if you have a realistic outcome you want to see from that purchase. (I’ll talk later about some ways that could happen.)

Or, you can buy the most conservative, reputable, boring instructional course in existence and be gambling, if you spent your rent money on it because you hoped that it would revolutionize who you are and what you do, and fix all of the problems in your life.

If you find yourself thinking things like, “Maybe this course will work,” you’re gambling.

Because courses don’t work; students do. No one course or product will “do it” for you.

If you don’t know anything about a topic, yet think that buying one product will make you a ninja master at it, you’re gambling.

If you have a deadline in mind for how fast a course’s content “must work, or else,” you’re gambling.

If you’re spending money that you cannot afford to lose on the hope that you’ll quickly earn it back, you’re gambling.

Investing in information, on the other hand, is slower-paced and more laid back. An “investment” goal should feel reasonable. It shouldn’t make you overly nervous. It should be something you could tell your mother about without her suspecting that you’re one of P.T. Barnum’s famous suckers.

And the interesting thing? There are a bunch of ways to invest, and a bunch of desired outcomes. It’s not always about a cash return.

  • Some people will invest in a course specifically to see how the creator put the course together, and how he is able to justify the cost.
  • Some people will invest in a product simply to get on the radar of the seller, to set up a connection that they might later be able to turn into a working relationship. (This wasn’t my intention when I bought Naomi Dunford’s Online Business School, but that’s what happened. How much did I get from the course? Who knows? But how much did I gain from meeting Naomi? Um, a whole lot.)
  • Some people will buy a product with the intention of learning only ONE tiny tip from the whole thing, and then applying that one tip to make back the price of the course. It might be a quick return, but it might also be over a long time.
  • I even heard a story once about a person who bought a very expensive product so that once inside the circle, she could have prospecting access to . . . well, to the kind of people who could afford to buy a very expensive product.

Still not sure? Here are my three big rules for the “right” way to invest in an information product, a course, coaching, or a service:

1. Know your intended outcome

Even the most expensive, overhyped purchase isn’t a gamble if you enter into it knowing what you can reasonably expect to get out of it.

It almost doesn’t matter what that outcome is, as long as you know it in advance.

Maybe you want to make your money back over either a short or a long time.

Maybe you simply want to see the seller’s marketing sleight of hand.

Even if you say, “I’m pretty sure I already know most of this information, but spending $2k on it will force me to use it,” you’re going into the game with your eyes open.

Obviously, if you buy better stuff, it’s easier to go in with reasonable expectations of what you’ll get out of it.

2. Buy on value, not price

Dave Navarro took some flack in certain circles over his product How to Launch the **** Out of Your E-Book. The program cost $97, and people were outraged that a PDF could be so expensive. After all, you could go down to the local Barnes & Noble and get an actual paper book for $20!

That’s looking at price, rather than the value of the information being sold.

(And by contrast, because an information product consists of slick-looking MP4s with better special effects than Avatar doesn’t make it worth a dime.)

Don’t look at a file or a stack of CDs and ask, “Is this collection of pixels or bytes, in and of itself, worth X dollars?”

Instead, ask how much having this new information will, over time, allow you to earn. (And I can tell you without a doubt that if you read How to Launch and you actually take the advice he gives, you’re going to learn something that can improve your sales by a lot more than $97.)

3. Take responsibility

The hallmark of gambling may be high risk, but investment has risk, too. Even the soundest purchases can bomb on you.

When you decide to make any investment, own up to that risk. Be willing to lose what you spend.

Not everyone agrees, but my own philosophy is, I don’t hedge my bets going in, saying that if it doesn’t work out, I’ll ask for my money back.

I know, I know . . . this is heresy, but think about what the unconditional guarantee mindset says. It says that you’re putting the onus on the product to work for you, rather than on yourself to implement what’s in it. You’re saying to yourself, “I’ll give it a shot, but no promises.”

I always thought that it would be really annoying to own a restaurant, and have someone send a $30 steak back because they didn’t like it. Was it burned? No. Tough? No. So what was wrong? The customer just decided he wasn’t that hungry. Well, if the problem is on the customer’s end, then why should the restaurant have to eat the cost?

I’ve paid for products, coaching, and services that didn’t work for me, or that I just plain didn’t like. Unless a provider has deliberately lied or unless it’s obviously, demonstrably terrible, I don’t ask for my money back. I’m looking at one such product right now, on my shelf. It cost $1500, and had an unconditional money-back guarantee. I won’t ask for my money back, though, because there’s nothing wrong with the course. The problem is on my end, in lack of implementation.

You take a risk when you invest in anything (or, for that matter, when you eat at a restaurant). If you want to be 100% sure about everything, then honestly, you really shouldn’t be in business.

I don’t want to understate this: Investment is really important. You need helpers and partners if you want to be efficient and effective. You need information on topics that you don’t already know well. You need advice in order to grow.

And let’s not forget that the mere act of putting your money where your mouth is tells your brain that what you’re doing is a livelihood, not a hobby. Investment is a way of pushing yourself to take your business seriously.

Just know what you want to get out of a purchase before pulling the lever on the metaphorical slot machine.

P.S.

Nobody point out that my slot machine metaphor for business is flawed. Of course it is; I’m just being colorful. How exciting would it have been for me to tell the tale of when my grandparents went to Duluth to put a hundred dollars into a low-yield federal bond?

About the Author: Johnny B. Truant drives a flying saucer and invests in low-yield federal bonds. If you dig his mojo, you should join the Charlie and Johnny Jam Sessions for more monthly mojo than you can handle.


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If I asked you to define what an A-list blogger actually is, what would you say?

I’m sure the usual thoughts like “thousands of subscribers,” “lots of comments,” and “large influence” come to mind.

While these may be things that many of us agree on, they aren’t really about the blogger, they’re about the blog.

Yet it’s the writers behind the blog that position it at the top of an industry and gain so-called “A-list” status.

Now, of course, if you’re sitting on a feed count of 400 subscribers today, there’s no magic bullet that’s going to get you 4,000 subscribers tomorrow. But the key to building those numbers is to be the kind of blogger who attracts plenty of subscribers and links.

Today I want to offer the suggestion that instead of focusing on all the factors that define an A-list blog, let’s look at the factors that define an A-list blogger. The characteristics behind the men and women who build massively popular websites.

While I don’t personally think of myself as anything special, I have managed to build two blogs to a combined audience of 10,000 subscribers, and I call a few A-list bloggers my friends. Four years of blogging and interacting with thousands of people have helped me to see what it is about the “big guys” that makes them successful.

Now I’m going to share those findings so that you really can have the qualities of an A-list blogger, today.

Make content your # 1 focus

When it comes to blogging, there are plenty of important factors. Having a unique and professional design, a viable topic, a brandable logo, and clear options for subscribing are all important.

But without one factor, none of the rest of them matter.

All A-list bloggers recognize content as the biggest factor to their growth. As a quick scenario, let’s imagine that Brian Clark owned your website. Do you think if he wrote the high-quality content he did for Copyblogger and applied the same marketing strategies, that blog would go nowhere? Of course not. Copyblogger’s excellent content would do well on any relevant website and is what has kept people coming back here for more than four years.

I’m someone who gets obsessed with designing and tweaking sites for maximum conversion, so it took me a while to really implement this. In fact, I would say that I was blogging for almost two years without giving writing the focus it deserved.

It was only after I eventually took my head out of stats programs like Crazy Egg and BLVD Status (which are both fantastic, by the way) and put my effort into writing that I managed to build a 4,000-subscriber blog in 12 months.

Content is your main way to shine in an increasingly competitive field. Make sure that it’s getting your full attention.

Stick to your own guidelines

I believe that most bloggers reading this could eliminate all blog reading from their lives and still do well online.

Sure, it’s great to read the stories of people doing well and gain nuggets of knowledge that will help to improve your current offering.

But this knowledge-seeking becomes a problem when you allow your search for great information to change how you operate.

In the social media space, I am always changing, because it’s my job to be active on the latest service and see how it can best be used to connect with others in my niche.

My blogging strategy, though, rarely changes.

If you look carefully around your niche, different bloggers write very differently. You’ll find variations in things like:

  • Posting frequency
  • Writing style, tone, and voice
  • Article length
  • Use of images

In the internet marketing niche, the common length for most blog posts tends to be around 500-800 words. If you look at my own articles though, you will see that I regularly surpass 2,000 words. This is completely different from anyone else in the niche, but because I provide a lot of value in one place, it’s working well for me.

Just like you’ll probably never see Brian start publishing two or three posts every day, I’ll rarely write less than 1,000 words on my own website. You lose your winning difference the moment you do something because someone else is doing it.

Set your own guidelines and you’ll build an audience that will not only love what you have to say, but stick around because they expect more great things from you in the future.

Recognize your own influence

Everyone has some influence online, even if some have more than others. Growing that influence involves a lot of effort and a lot of time, but losing it can happen overnight.

Even if you only have 10 twitter followers and your blog hasn’t yet received its first comment, you still have influence. And that means you have a responsibility to give people the best advice and value that you can.

If you care about your audience and put value first, your influence will grow more quickly than you might think.

Look at “who,” not “what”

Looking at who is behind a blog and trying to model how they achieved what they did, rather than focusing on the end result as we usually do, has been a big game-changer for me.

I hope I’ve helped you see that most of you are A-list bloggers already — you just need to leverage that talent. Focus on your content, stick to your own guidelines, and use the influence you have today to help your audience.

Those thousands of subscribers are waiting for you. You’ve just got to be ready for them.

About the Author: Glen Allsopp is a 20-year-old who travels the world and makes his living online. If you like what he has to say, check out more of his work at ViperChill.


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Eliminate Competition

Buying online is a consumer’s paradise, right?

One can compare competing offers ‘til the heart’s content, all with simple clicks of a mouse.

Well, it’s not that great if you happen to sell online.

And what if I told you it’s not really that great for consumers, either?

Sound crazy? Read on.

Preface: Start with a killer product or service

This should go without saying in our age of global competition and reduced barriers to entry. But so often merchants are looking for a magic bullet to widely distribute something that the market simply finds inferior.

The problem is, there are plenty of people out there with exceptional products and services who are losing out to others with lesser offerings and higher prices.

What’s going on with that?

Superior marketing and sales techniques, that’s what. Here are 3 ways to level the playing field (or even tip the scales in your favor).

1. Eliminate competition with artful positioning

Wouldn’t selling online be wonderful without competition? Well, it’s possible, if only to the extent that a certain type of person considers you the absolute only option. Yes, it’s our friend positioning again, and we’ll keep talking about it because it’s so vital to success.

The traditional approach to positioning involves offering a benefit your competition cannot or will not offer, thereby making your offer the only choice for those who value that benefit. It still works too – look at the insane level of customer service that Zappos offers, and you’ll understand why throngs of people wouldn’t dream of buying shoes elsewhere.

For small and micro-businesses, positioning (a/k/a your unique selling proposition) can be as simple as creating a unique bond with enough people to build a thriving business. Whether by creating a hybrid business at the intersection of disciplines, crafting a better metaphor that communicates what people need to hear, or creating an emotional bond and huge trust based on your own personality, modern online positioning has come down to connections that resonate authentically and generate loyalty.

Remember, it’s not about where you rank in a hierarchy against others. It’s about carving out your unique territory and owning it outright.

2. Confront your competitors proactively

Let’s face it, in some markets, positioning alone might not get it done. When you’re selling retail items such as consumer electronics or commodity goods, shoppers are more focused on overall value for the buck.

The most common merchant response to the threat of online comparison shopping is not very effective. “Hey, let’s pretend they’re not there!” is nice as wishful thinking, but let’s be realistic.

You’ll hear time and again that the initial objectives of copy in a call-to-action environment is to 1) attract attention; 2) express benefits; and 3) overcome objections. The fact that your prospect thinks you have legitimate competition is really just an objection to buying from you right now.

Instead of sticking your head in the ground, why not proactively address why your offer is better than the other guy’s? Don’t assume that your prospect “gets” that your offer is superior; “show” her it’s better by doing a head-to-head comparison with charts, checklists, or even an interactive apples-to-apples demonstration.

People examining your offer want you to be the solution to their desire or problem. It’s your job to eliminate the lingering doubt that exists in the form of objections, and like it or not, your competition is one of those objections.

3. Emotional benefits make everyone happy

We tell you over and over (and over) to focus first on benefits rather than features, because people decide to buy based on lightening-fast emotional responses, and justify that decision with logic. But what if it turned out that making purchase decisions via emotion (instead of by overly-rational research and price shopping) actually made us happier?

Recent psychological resaerch indicates just that. The study focused on using proven methods to impede logical decision-making, thereby forcing people to go with emotional, intuitive choices instead.

The results?

Those who used primarily emotion rather than primarily logic made more consistent choices. And consistency is one of the hallmarks of a “rational actor.” In other words, the “emotional” people made more “rational” choices than those who focused on rationality!

What does that mean? From the study:

For the consumers, contrary to lay perceptions, attending to one’s emotional responses may prove to be very valuable in understanding one’s preferences. It is possible consumers would be much happier with choices based more on their emotional reaction. For example, if one buys a house and relies on very cognitive attributes such as resale value, one may not be as happy actually living in it, as opposed to a person who attends to his or her emotional reaction to the house prior to purchasing it.

Jonah Lehrer, author of How We Decide, thinks that online price shopping might actually make us unhappy. He notes that the study speculates that the Internet leads consumers to engage in more rational deliberation, which in turn produces an outcome that contradicts our assumptions about the “online shopping paradise.”

Remember, when introduced to an emotional benefit in an offer, neurology shows that our brains react as if we were already experiencing the actual benefit. In essence, employing emotional benefits not only begins the customer satisfaction experience before the sale, this latest research indicates that initial satisfaction maintains after the sale.

Isn’t bonding with prospects and customers better for everyone?

It’s amazing how many of the initial assumptions sparked by the Internet continue to be dead wrong. E-commerce was supposed to benefit the consumer by providing limitless options, and yet the counterintuitive paradox of choice shows that too many options make us anxious and unhappy.

Instead, we now have an entire movement devoted to voluntary simple living. We don’t necessarily want more choice; we want something that does what we need it to do when we desire a solution.

In an ultra-competitive environment, a quality product or service is an indisputable market obligation (and I’d say an ethical obligation as well). But given how we actually operate as human beings in the face of overwhelming choice, isn’t a communication approach that bonds emotionally with our prospective customers also a market obligation? Perhaps even an ethical one?

What do you think? Let me know in the comments.

About the Author: Brian Clark is founder of Copyblogger and co-founder of DIY Themes, creator of the innovative Thesis Theme for WordPress. Get more from Brian on Twitter.


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Mitch Hedberg

Are you familiar with the late comedian Mitch Hedberg? Very funny man, taken from us far too soon.

More on him in a minute.

But first I want to say that there are a lot of good internet marketers out there — people who have a ton of integrity and who produce excellent material. These people aren’t scammers.

They understand that if they produce questionable content, word will get around and they’ll be out of business. These people have put their hearts and souls into their products and give their very best to their customers.

Yet I know for a fact that the honest ones will tell you that their products will not make you rich. Hell, I have a course of my own, and I’ll tell you right on the sales page it’s not going to make you rich.

Someone has to say this. Someone has to write it down in black and white and repeat it enough times so that it sinks in — and when I say “sinks in,” I mean that it has to go down deep.

Like to your soul, or at least to that burrito you ate for lunch.

There’s Nothing That Will Make You Rich

No thing will make you rich.

There is not one thing out there that will turn you from rags to riches. There is not a single thing that you can pick up off a shelf and pay for that will perform internet alchemy on your behalf, turning online lead into gold.

If you’re looking for a magic bullet, it doesn’t exist. If you’ve just cashed in your 401k to buy XYZ SuperCourse and aren’t worried because XYZ SuperCourse is guaranteed to return 500% of what you paid within a week, then guess what? You may well be screwed.

I’m sorry to be so incredibly obvious. I wouldn’t do so if I felt I was saying something that everyone already knew, but statistics show that only around ten percent of people who buy a book read past the first chapter. Around the same percentage of people who purchase an internet marketing product or course actually use it.

Again, apologies for the obvious, but that means around 90 percent of people who buy a course apparently figured it was going to drop fairy dust onto them from where it was sitting on the shelf.

Internalize this fact all the way down to that burrito: Nothing will make you rich.

The Mitch Hedberg Guide to Real-World Success

The only force with the power to make you rich — or to even make you one red cent — is YOU.

  • You will do what it takes or will not.
  • You will develop the quality and personality and credibility and gusto needed to succeed or you won’t.
  • You will want it badly enough and persevere enough and have acuity enough to figure out if you’re on the right path… or you won’t.

So right now, you’re reading this and probably thinking, “Great. This post is of zero help. It’s the Jehovah’s Witnesses of posts, where my success or failure is predetermined and nothing can change that.” But that’s not true.

Let’s get back to Mitch Hedberg.

Mitch has a joke that goes, “I bought a jump rope — but man, that thing’s just a rope. You have to do the jump part yourself.”

  • Buying a jump rope and expecting it to make you fit is like buying an info product and expecting it to make you rich.
  • Using that jump rope for a few minutes a day is like picking through an info product, reading it slowly, and doing a few things here and there, getting mixed results.
  • Using that jump rope for hours on end every single day because you’re so incredibly determined to get really, really good at it? Using it doggedly, passionately — almost angrily — because you are so determined to master it?

Well, that’s how this happens.

You Have To Do The Jump Part Yourself

Maybe Buddy Lee, the guy jumping rope in that video, is an anomaly. In the same way, maybe Darren Rowse, who makes well over six figures blogging, is an anomaly.

Or maybe Buddy and Darren were just lucky (not).

Do you think that at the outset, Buddy Lee bought a really spectacular jump rope that allowed him to instantly do what he does? Do you think Darren Rowse started from nothing, bought a course, and suddenly started raking in a healthy six figures with Digital Photography School?

No. Because no thing made them successful.

I mentioned at the outset that I’ve created a course and that my online friends have created courses and products. None of these things are useless. Far from it, in fact. A carpenter who works hard can build a house, but one who has the right tools and knows how to use them can do it a hell of a lot faster.

  • Will the things you learn in Naomi Dunford’s Online Business School improve your business? Yes, after you give it your all and refuse to quit.
  • Will Dave Navarro’s ebook launch course help you to produce a blockbuster launch? Yes, if you’ve created a great enough product, culled a large and motivated enough following, and work it, work it, work it.
  • Will my inappropriately-titled course help you set up your site, your mailing list, your cart, your affiliate program, and generally all of the nuts and bolts of your online business? Yes, if you take the time, do the work, and follow my instructions.

But will any of the above make you rich? No. Online business courses are like Mitch Hedberg’s rope. In the end, it’s ultimately up to you to jump it.

Now get jumping.

P.S. If you buy Naomi or Dave’s stuff, I’m donating the affiliate commissions to Copyblogger… I hear Brian’s hurting for money (not).

About the Author: Johnny B. Truant is the creator of Make the Internet Your B*tch: A ridiculously simple guide to turning your online business from tech headache to profit center — which, by the way, will help you immensely but will not make you rich.


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